Responsible Gaming
Introduction
At Rocket Casino AU, we believe that online gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. It's important to approach casino gaming with realistic expectations and a commitment to playing responsibly.
Age Verification
Online gambling in Australia is only available to players aged 18 years and over. If you are under the legal gambling age in your jurisdiction, you are not permitted to use our services. We take age verification seriously and reserve the right to request proof of identity and age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activities from family, friends, or partners
- Feeling anxious or irritable when trying to reduce gambling
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with larger amounts to achieve the same excitement
- Lying about the time or money spent gambling
- Borrowing money or going into debt to fund gambling
- Neglecting work, school, or personal relationships due to gambling
- Unsuccessful attempts to cut back or stop gambling
Self-Help Tools
We provide several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're prepared to lose during a gambling session
- Reality Checks: Enable notifications that remind you of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Session Time Limits: Set automatic logout periods to help manage your playing time
If you wish to utilize any of these tools, please contact our customer support team.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free confidential support, counselling, and treatment referrals for problem gambling across Australia. Available 24/7.
International Support
United Kingdom - GamCare
Website: www.gamcare.org.uk
Free, confidential support and counselling for problem gamblers.
United Kingdom - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.
Canada - Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling across Canada.
United States - National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-522-4700
24/7 confidential support and referrals.
Take Action
If you believe you have a problem with gambling, or if someone close to you is affected, please seek help immediately. Problem gambling is a serious issue, but recovery is possible with proper support and treatment. Reaching out for help is a sign of strength, not weakness.
Remember: gambling should only ever be an entertaining activity you can afford to lose money on. If gambling is causing you financial, emotional, or social harm, the support organizations listed above are here to help.